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Helpful Home and Neighborhood Safety Information

For a handy checklist to ensure that you are doing all that you can to make your home and neighborhood safe Click Here.

For a serious but somewhat amusing list of security measures (21 Things Your Burglar Won’t Tell You) to consider Click Here.

Cathedral City Notification System

You can receive alerts about emergencies and other important community news by signing up for the Cathedral City Notification System. This system enables the City to provide you with critical information quickly in a variety of situations, such as severe weather, unexpected road closures, missing persons, and evacuations of buildings or neighborhoods.

When you subscribe you will receive time-sensitive messages wherever you specify, such as your home, mobile or business phones, email address, text messages and more. You select where and how to receive these communications. You can sign up for the Notification by completing the online form which you can reach by Clicking Here.

Report Suspicious Activity

You can report suspicious activities to the Cathedral City Police Department by completing a confidential online Suspicious Activity report. You can access the online report by Clicking Here.

Report Grafitti

You can report graffiti found within the City of Cathedral city to the Cathedral City Police Department by completing a confidential online Graffiti Report. You can access the online report by Clicking Here.

Cathedral City Police Department Mandatory Alarm User Permit

The Cathedral City Police Department utilizes a Verified Alarm Response Policy (VAR) to evaluate and respond to residential and business alarms. Verified Alarm Response was implemented due to excessive false burglar and robbery alarms and a lack of resources and personnel to adequately respond to those calls.

The City Council approved an Alarm Ordinance and Alarm User Permit and Fee Schedule which became effective in January 2012. The ordinance, permit, and fee schedule will allow the Police Department to add additional personnel to respond to all alarm calls; thus, serving the needs and expectations of our citizens and business community.

All residents and businesses with an alarm system are required to obtain an Alarm Users Permit with the City at an initial fee of $35 for the first year, and an annual renewal fee of $30 for each subsequent year. More information about the Alarm User Permits is available at the Cathedral City Police Department, as well as online at

Neighborhood Watch (Temporarily Recessed)

The Montage at Mission Hills Homeowners Association works cooperatively with the Cathedral City Police Department. Neighborhood Watch is one of the oldest and most effective crime prevention programs in the country, bringing citizens together with law enforcement to deter crime and make neighborhoods safer. Neighborhood Watch was started in 1972 and is now sponsored by the National Sherriff’s Association and is supported by the Cathedral City Police Department. The program relies on citizens to organize themselves and work with law enforcement to keep a trained eye and ear on their neighborhoods while demonstrating their presence. Neighborhood Watch works because it reduces opportunities for crime to occur; it doesn’t rely on altering or changing the criminal’s behavior or motivation. If you are interested in helping Montage re-establish its Neighborhood Watch Program or to understand how you could become more involved with neighborhood safety and security contact a member of the Board of Directors by Click Here.

To link to crime prevention and safety resources on the Cathedral City Police Department website Click Here.

To link to the RAIDS (Regional Analysis and Data Sharing) crime map for Cathedral City Click Here.

For information about crime statistics and trends from the Cathedral City Police Department Click Here.

Neighborhood Security

Da Vall and Gerald Ford Gate

If you have a security incident and the police are called, please request they close the gates with their KNOX keys when they leave. Occasionally the gates have been left open and only the police have these special KNOX Box keys. In the event, the gates are left open the Cathedral City police dispatch must be called to close the gates.

Coachella Vally Water District Well Site Gate

There is a Coachella Valley Water District well site, adjacent to and south of the retention basin (on the other of the wall) facing Da Vall. The gate to this area has been found open or unlocked on occasion. When unlocked this area can be an attraction to trespassers and provides a hidden access point into Montage. Please be mindful of this area near the Da Vall gate. If you see any non-CVWD vehicles parked in that area, call the police or the Water District.

Montage Kiosk Gate Phones

Keep your gate phone contact information up to date.

Each Montage homeowner is issued a personal gate code, a service worker gate code, two remote transmitters for opening the gates and their garage doors, and two credit card size gate key cards for opening both the pedestrian and vehicle gates. Cars with integrated remote control devices can be programmed to accept both the Montage and the Mission Hills remote codes. The Montage Gate Kiosks can be programmed to call local as well as cell phones with area codes in the US and Canada.

For further information about Montage Kiosk Gate operations view and download the following helpful document by clicking here.  Gate Kiosk Phones

Mission Hills Gate Magnetic Strips

Make sure you secure a Mission Hills County Club gate magnetic strip for entrance

Please make sure to obtain a magnetic strip to permit access to the Mission Hills County Club grounds. As of May 31, 2015, Mission Hills will be using a new access control system that reads a magnetically coded strip that will be mounted inside your car on the windshield behind the mirror. It will be read electronically and the gates will automatically open.

Montage residents will need to contact Angel at the Dinah Shore Gate between 7:30 a.m. and 3 p.m., Monday through Friday to secure a coded strip for each car. Be sure to make the change for all relevant vehicles and have your membership number and identification with you for verification. The new magnetic strip will provide you access to both the property entryway gates and the gates to the reserved parking areas adjacent to the clubhouse. For questions about how to secure your magnetic strip please contact the Program Director at Mission Hills Country Club.

For further information about Mission Hills Country Club gate magnetic strip, we suggest you contact Mission Hills Country Club, staff. A list of key staff is available by Clicking Here.

Coyote Safety

Coyotes are a year-round reality in the Coachella Valley. To find information regarding how to live safely with this member or our local environment read this short article on Coyote Watch and Information by Clicking Here.