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Homeowner Dues Payment Information

Montage at Mission Hills Homeowners Association dues is paid monthly. A portion of Association dues is used to fund the management, operation, maintenance, repair, and replacement of Association property assets. Another portion is used to pay for the Mission Hills Country Club Sports Membership, which includes social/dining privileges and access to all club sports and fitness facilities except the golf course, which is a separate golf membership fee.

Association dues are reviewed annually as part of the Association’s budget process and are subject to change. Homeowners are notified of dues changes by an annual letter sent in November. Association dues changes become effective January 1. An email statement process was implemented in 2023 to facilitate the notification and payment of monthly dues. As a result, coupon books are no longer used, except for homeowners who do not have an electronic document distribution authorization on file.

There are three options for payment of your Association dues. Homeowners may use 1) the online banking services of their bank to set up an online bill payment payee; 2) make payment using Personalized Property Management’s (PPM’s) new online homeowner portal (one-time and/or automatic payments can be set up there); or 3) make payment by printing the email statement you are provided, detaching and mailing the bottom third of the statement along with a check or money order to Pacific Western Bank in the City of Industry. Instructions to assist you with setting up these methods are provided below.

Members should note that when changes in Association dues are made each year, updating the automatic withdrawal amount will be necessary to ensure that the correct dues payment amount is made and no late fee is assessed. In addition, members are responsible for making necessary banking and payment updates when there is a change in the annual assessment, a special assessment, a violation, or any other change.


 

Pay by Online Bill Payment Services

Suppose you wish to establish online bill payment through your bank for the monthly payment of your HOA dues (typically no service charge). In that case, you can usually make these arrangements using your bank’s online banking services at the bank’s website. You may want to call the bank for support and assistance with this process if you are unfamiliar with online bill payment services.

 

In establishing an online payment with your bank, please reference your account number issued by the Personalized Property Management number (this can be found on your emailed statement or in your online homeowner portal). Your bank will issue a check that is mailed to the HOA bank. Please set it up as an Electronic Check and not an Auto Debit if you are presented with that option.

 

Monthly assessment: $300.00 (2023)
Due on the first, late after the 15th of the month (10% late charge + $10.00 fee applies)

Payable to:

Pacific Western Bank
C/O Personalized Property Management

P.O. Box 512835
Los Angeles, CA 90051 


 

Pay by Automatic Transfer (ACH), Debit Card, or Credit Card Services

You may use PPM’s new online portal to establish an automatic transfer (ACH), credit or debit. A small service fee is charged for using credit/debit cards via the portal. You may access the new online card payment portal via the login information you were issued by PPM. As a reminder, the portal link is https://portal.ppminternet.com/Home_v2/Login . From this portal, click the green Make A Payment link or select the Billing tab on the left side to manage payment options. If you have yet to receive or save your portal information, please contact PPM for assistance. You may Click Here to find a contact person.

FOR BANKING ASSISTANCE

If you have questions or need assistance regarding other banking or lockbox questions,
please call 888-705-0600 


 

 Pay by Check or Money Order

You are welcome to mail a check or money order along with the monthly remittance portion of your emailed statement (bottom part) to Pacific Western Bank. However, please do not send payments to Personalized Property Management, as they do not accept payments, and your payment will have to be forwarded to Pacific Western Bank, delaying your deposit.

 

Monthly assessment: $300.00
Due on the first, late after the 15th of the month (10% late charge + $10.00 fee applies)

 Payable to:

Pacific Western Bank
C/O Personalized Property Management P.O. Box 512835
Los Angeles, CA 90051 

If you have any questions regarding Association dues payment methods, please get in touch with the property management company. Contact information can be found by Clicking Here.