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FREQUENTLY ASKED QUESTIONS

Answers to everyday questions

PARKING POLICY FAQ

 

What are the parking restrictions?
In general, personal vehicles are to be parked in garages or on private driveways. Garage doors are to be shut except as necessary for entering, exiting or working in the garage to avoid criminal interest and access to your home and property. On-street parking is for guests and is limited to 72 hours in one seven-day period. Exceptions may be granted by the Board of Directors. Please contact the property management company for further information.

Vehicles belonging to employees or service contractors are not considered guest’s vehicles and should be parked on driveways or in garages. Temporary street parking for service workers such as home cleaning services, gardeners, pool service and other similar type service personnel serving the resident is permitted.

Temporary overnight parking of commercial vehicles is not permitted without approval of Association property management. Homeowner-owned recreation vehicles may be parked in the street for one 24-hour period, once monthly, for the purpose of loading and unloading only. This rule applies to homeowners only. No tenant or visitor recreation vehicles may be parked in the street.

Buses, large trucks, trailers, campers, boats, mobile homes, recreational vehicles, inoperable vehicles or any other vehicle the Board of Directors deem a nuisance are not permitted unless parked inside the garage with the garage door closed.

No parking is permitted in safety zones, by fire hydrants, in front of mailboxes. Double parking is also prohibited.

All vehicles or other items parked or stored on the street in violation of the rules are subject to immediate tow or such other action deemed necessary by the Board of Directors or the Association property manager. All towing costs, storage fees and attorneys’ legal fees are charged to the vehicle owner or the property owner.

The Association reserves the right to issue warnings (written or verbal) but the issuance of a warning does not constitute a condition prior to the removal of a vehicle that is parked or stored in violation of the rules. Fines may be issued to the property owner following a Board hearing.

Towing Fees -- who is responsible for payment?
If a vehicle is towed from community property, the owner of the vehicle towed pays all fees.

Fees begin as soon as a vehicle is “hooked” up.

If you feel you were unjustly towed, you may send a written communication (email or snail mail) to property manager or the Montage at Mission Hills Board President via the website requesting a hearing before the Board, in Executive Session and the next regularly scheduled Board meeting. You will be required to appear in person, and to submit valid reasons why you feel you are entitled to reimbursement or waiver of tow fees. Each request will be considered on its merits.

What are the requirements for towing a vehicle?
All vehicles or other items parked or stored on the street in violation of the Association Parking Rules are subject to immediate tow or such other action deemed necessary by the Board of Directors or the Association property manager. All towing costs, storage fees and attorneys’ legal fees are charged to the vehicle owner or the property owner.

If a vehicle is towed from community property, the owner of the vehicle towed pays all fees. Fees begin as soon as a vehicle is “hooked” up.

Who is the Towing Contractor for Montage?
The Association hires a towing contractor to provide towing services on an as needed basis. Information regarding the current towing contractor can be found on signage posted at the entry gates to the development. To be certain of the the name of the current towing contractor please call the property management company by phone or by using the contact form provided by Clicking Here.